Privacy Policy
This Privacy Policy applies to Tema Co., Ltd. and its official website (www.tema.com), hereafter referred to as TEMA or the Company.
To ensure you can use our services and information with peace of mind, we hereby explain our privacy policy to safeguard your rights and interests. Please read the following carefully:
1. Scope of the Privacy Policy
This policy explains how TEMA handles personal data collected when you use our website services.
It does not apply to third-party websites linked through our platform, nor to personnel not employed or managed by the Company.
2. Collection and Use of Personal Data
- To provide you with the best interactive experience, we may request personal information from you within the following scope:
- When using our service inbox, we retain your name, email address, contact details, and usage time.
- When you register as a member, use our services, or participate in our events, we collect and store personal information such as your name, birthdate, city, email address, mobile number, and shipping address. The more complete and accurate your data, the better we can tailor our services to you.
- We collect this data primarily to provide you with a broader and better service experience. Personal information is mainly used for contact and shipping purposes.
- During general browsing, the server automatically records technical data such as your device’s IP address, access time, browser type, and click history. This information is used internally to improve website services and is never disclosed externally.
- To provide accurate services, we may analyze responses from surveys for internal research. Statistical results or descriptions may be published, but they will not include any personally identifiable information.
- Unless we obtain your consent or are legally required to do so, we will never disclose your personal data to third parties or use it for any purposes beyond those originally stated.
3. Data Protection
- Access to your personal data is limited to employees who reasonably need it to provide you with products or services.
- We have implemented password protection and SSL encryption on certain pages to secure your personal data.
- We recommend that you keep your account information confidential and do not share it with others to protect your personal rights.
4. External Website Links
TEMA’s website may contain links to external websites. Clicking these links will take you to third-party sites which are not governed by our Privacy Policy. Please refer to the privacy policies of those websites individually.
5. Use of Cookies
To provide the best possible service, TEMA places and accesses cookies on your computer.
If you prefer not to accept cookies, you can adjust your browser’s privacy settings to block them. However, doing so may result in certain website functions not working properly.
6. Requesting Deletion of Personal Data
To protect customer rights and improve the user experience, we do not actively delete your data unless under special circumstances.
If you no longer use our services and wish to delete all personal data, please contact our customer service team. We will assist in deleting all personally identifiable information, while retaining some anonymized data (e.g., transaction or store credit history) required for basic company operations.
If legal or unavoidable circumstances require us to retain certain personal data during the deletion process, we will delay the deletion until those conditions are resolved.
Once your personal data is deleted, you will no longer have access to benefits such as member discounts, store credit, coupons, or continued use of services under your original account.
7. Amendments to the Privacy Policy
TEMA may update this Privacy Policy at any time based on business or legal needs.
All updates will be published on our website.
